Your Insurance Company Uses Professionals to Protect Their Interests. You Should Too!


Q: What is a Public Adjuster?
A: A public adjuster is an authority on loss adjustments. Individuals can hire a Public Adjuster to review, prepare, and help them file an insurance claim. A public adjuster works to ensure that a property owner's interests are safeguarded and that all applicable loses are appropriately reimbursed.

Q: Is a Public Adjuster related to the insurance company?
A: Public adjusters are advocates for you, the consumer of insurance. While insurance companies have their own adjusters reviewing damage or accident information, it is important to remember that they still work for the insurance company. Your public adjuster works only for you and has your best interests at heart.

Q: When do I need a Public Adjuster?
A: A public adjuster can help you whenever you need to file a claim with your insurance company. Insurance policies often have hundreds of provisions and many complicated and changing stipulations and riders. In order to sort through these complexities when filing a claim, it is advantageous to have a public adjuster assisting you and safeguarding your interests. Furthermore, you may not even beaware of all of the damages caused by the incident (smoke damage from a fire or mold damage from a flood). We will investigate ALL damages and make sure they are accounted for in your insurance claim.

Q: How are Public Adjusters licensed?
A: Public adjusters are licensed by the state and licensing requirements can vary state by state. Please see your state's website to learn more about the particulars of licensing in your area. Interstate Public Adjusters is licensed to practice in Pennsylvania and New Jersey. Additionally, we are members of the National Association of Public Insurance Adjusters (NAPIA).

Q: How does a Public Adjuster determine the value of a loss?
A: A public adjuster inventories the total losses for your claim and then performs a detailed appraisal of the losses. This appraisal gives them the full value of your losses which they can then match to the relevant provisions in your policy. We identify ALL of your property damages, including damage you may not be aware of.

Q: What is the contracting process for a public adjuster?
A: It is as simple as requesting an appointment. If you have had a recent loss, don't delay in starting the adjustment process. Contact us today to see how we can help you get the most equitable settlement from your insurance agency. Even if you have already filed a claim with your insurance company, we can help!

Q: Where can I learn more about public adjusters?
A: In addition to the state licensing websites, please visit the NAPIA website ( to learn more about public adjusters and about our NAPIA accreditation.

Interstate Public Adjusters, LLC